Setting -up a Virtual Private Network for login access
After the administrators of the health care facilities are convinced of our abilities to deliver, the technical team of our company is assisted by the IT staff of the facility for setting up a server to server Virtual Private Network (VPN) with the NextGen® Practice Management/EHR. The HL-7 standard integration is set-up by the company in strict accordance of HIPAA regulations.
7-day no obligation free trial for checking-out the service
The company offers the healthcare facilities a 7-day free trial to review the services, and two medical transcribers are assigned to each physician of the facility. The transcribers login to the NextGen® Practice Management/EHR and access the dictations to document them. The documented reports are reviewed by the administration, and seldom are any inaccuracies reported, because a QA from our company also reviews them to ensure the quality of each report. After signing a Business Associate Agreement, we assign a Project Manager to liaison with the administration staff of the facility to update them regularly on the workflow pattern.
Rapid improvement in document workflow
The healthcare facilities instantly experience the improvement in the document workflow as soon as the task is assigned to us. The turn-around time for documenting the reports seldom exceeds 12 hours, and for the STAT reports the physicians are able to access them in 2 hours. The 24 x 7 customer can be accessed on the toll free number 1-877-272-1572 for any assistance required to resolve issues or receive updates.
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