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Medical Records Transcription

We offer transcription services for a wide variety of dictation paradigms as they are encountered in the domain of the healthcare scenario. Our much valued experience and robust outsourcing infrastructure will help you in streamlining your transcription process and cutting down your costs by huge margins. We have clients who have reduced their costs by a whopping 40% compared to the local US services they were utilizing to get their transcripts from.

When compared with in-house transcription, an outsourced transcription service like ours yields a saving on expenditure of nearly 65%. A comparison of rates for outsourced versus in-house transcription is shown below:

Our Services

We have transcribed medical records for almost all specialties of medicine. Some of the services we offer under medical reports transcription are:

1. Patient Charts
2. Surgery Reports
3. H & P Reports
4. Telephone Consultation Recordings
5. Medical Records
6. SOAP notes
7. Progress Notes
8. And many more

A look at some our service features would make it clear why we are the chosen medical transcription service for so many of the top medical service providers:

• We offer free Olympus DS4000 Digital dictation device for all clients who sign up for services that exceed $1000.
• Free transcription trial offer.
• Money back guarantee for clients dissatisfied with our services.
• Free time stamping service
• No charge for transcript content that is generated by macros(text insertion codes), allowing at most 15% of the transcript content to be derived from macros.
• Toll-free phone dictation service. Call us @:Toll free number:1-(877)-323-4707
• Customized services for clients, based on the urgency of getting transcripts.
• Recordings of different branches of medicine are transcribed by different staff squads, specialized for the same.
• The final transcript will be as per your formatting requirements, which can be posted in at any time.
• Your transcripts will be available in our online archival for 12 whole months from the time your transcripts have been returned. Convenient search options are available to retrieve the reports that you are looking for.
• Clients have the provision of downloading reports from our online archival system after receiving an email alert from our side. On request, we can make the reports available for you in the form of an encrypted email attachment.
• The choice of having a dedicated team for your transcription project.
• Free call recording services for clients without the infrastructure or the expertise to record their phone dictations. Call us @ :Toll free number: 1-(877)-323-4707
• Payments to us can be made through all the major credit cards and Paypal, as well. Our invoices are detailed in being file-by-file accounts of charges. Also, we have implemented perfect tracking options, as a part of our Best Billing Practices. So, you need not worry about duplicate billing errors.
• We send transcripts via Leapfile file delivery service. It makes use of 128 bit encryption format to transfer data. This means that your patient's data remains safe from disclosure. Click here for more info. We have our data security mechanism implemented as per the guidelines of HL7 EHR Security and Privacy Issues and JCAHO.
• We transcribe dictation recordings, irrespective of their format types, be they digital(like mp3,dss,wav etc.) or non-digital(like vhs tapes, mini-cassette, micro-cassettes etc)
• 24 hours availability of support staff.

Quality guarantee

We lay tremendous stress on the quality of our transcripts. A full-fledged Quality Management team is in place, which is responsible for qualitative aspects of both deliverables (like accuracy) as well as services features (like delivery time). Some of the measures we have put in place are:

• Recruitment of experienced transcriptionists
• A 2-week thorough drill-based training for transcribing staff.
• The transcriptioning for each specialty is done by different pools of transcriptionists.
• Transcription done using the latest equipments and software(ExpressScribe)
• Specialty-specific e-dictionaries and online resources are put at the disposal of transcriptionists to look up terms they are unsure about
• Medical journals, magazines and monthlies are subscribed to, with a view to create awareness among transcriptionists about the latest developments in the medical arena.
• Proofreading of transcripts is carried out repeatedly as it passes down to many transcriptionists. This is also called the “many-hands” approach.

Our policy for billing

We follow an absolutely transparent policy as far as billing for our services is concerned. This policy ensures that no factor stays hidden during the stage of price negotiation. In fact, we have grouped together a team of accountants to help you compare different quotes from vendors you have approached and the quality cum price benefit we will be offering you. Transcript lengths are measured using mind-boggling number of units, like 55-character gross line, gross line, word page, 65 characters, 65-character gross line etc. Most medical transcription service providers project their rates using these myriad number of transcription length units, befuddling the customers in the process. We have found out that the final cost can vary by a humongous 40%, for different units used. That is, you have to be careful in choosing the correct unit of measurement for the length of the transcript while affixing its cost. Again, we shall have our accountants will make all things crystal clear, so that you can go with the most cost-effective service on offer.

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