Neurology clinics faced with nagging disruptions in documentation workflows can now solicit neurology reports transcription service online. The neurologist can narrate patient encounters using the toll free phone-in-dictation. All that they need to do is to dial the toll free number and enter a unique code, which is made available by our customer care to each physician.
In addition the neurology transcription service is also available to neurology clinics that are supported with Electronic Medical Record (EMR) application software. Our technical team coordinates with the IT division of the clinic in establishing Virtual Private Network connectivity with the application software, enabling the medical transcribers from our company to log into the EMR/EHR/PM application to access and document the physician’s narrations.
The neurology clinics that use standalone dictation systems such as Crescendo, Lanier Swift and Digital Portables are also provided with transcription support by our company. We have an FTP server for Lanier transcriptions that physicians can use to upload the narrations, and in real quick time the documented reports are made available to them for review.
As an administrator of a clinic you may be well aware of the high costs each clinic incurs while documenting neurology reports in-house, each transcriber is paid $ 14 to $ 15 an hour as wages, and combined with overheads plus hardware/software cost, documenting each line of 65 characters would be costing each clinic 35¢ to 38¢. As a web-based service we charge neurology clinics just 8.5¢ to 9.5¢/line, a third of the cost in comparison to the clinics in-house costs.
The primary reason why clinics are faced with problems arising out of maintaining a steady document workflow is because of understaffed in-house transcription division, caused by the non-availability of skilled medical transcribers. As a result, the few in-house staff struggle to process and document the narrations in real quick time, the turn-around-time often taking them more than 36 hours. We are a 24x7 service, the document workflow of the company just does not stop and physicians are able to review the documented reports in 12 hours after the patient encounter has been narrated.
We have secure systems that are modeled as per guidelines and regulations of HIPAA. The patient’s medical records can only be accessed by the company staff on a need-to-know basis. The data interchange with clinics is on secure servers through SSL encryption. The VPN connectivity with the clinics EMR application is as per HL7 standards.
Do you want to check out how we are able to improve your clinics improved document workflow? Just sign-up for a no-obligation 7-day free trial, during which we shall process 40 to 50 narrations, enabling you to review the quality and the turn-around-time, call our customer care on our toll free number 1-877-272-1572 to sign-up for the service.
