TOUCH

ACTION

DESCRIPTION

1

PLAYBACK

TOUCH 1 to playback the dictation from the beginning.  TOUCH 7 to fast forward the playback by 7 seconds TOUCH 0 to overwrite the recording at the point of playback

2

RECORD

TOUCH 2 to continue recording

3

REVIEW

TOUCH 3 to review (playback)

4

PAUSE

TOUCH 4  to pause recording and touch to continue recording

5

COMPLETE

TOUCH 5 to complete the current dictation and begin a new dictation. The caller will again be prompted for the work type and patient ID

6

GO TO END

TOUCH 6 go to the end of the file

7

FAST FORWARD

TOUCH 7 to fast forward the playback by 7 seconds

8

COMPLETE & START NEW FILE

Touch 8 to complete the current dictation and begin a new dictation

9

DISCONNECT

Touch 9 to disconnect from the system

0

OVERWRITE

Touch 0 to overwrite the recording at the point of playback

#

SKIP PROMPT

Touch # to skip the prompt

*1

CONFIRMATION#

Touch * and 1 to hear the unique confirmation for the current dictation before touching 5 to end. This confirmation code is to locate a voice file on the dictation server.

*2

OVERWRITE AUDIO

Touch * and 2 to overwrite the audio at the last point of  playback

*3

INSERT AUDIO

Touch * and 3 to insert audio at the last point of  playback

*4

SET PRIORITY

Touch * and 4 to set a priority. Immediately after pressing *4, the caller must touch a button between 1 and 3. 1 means high priority, 2 means medium priority (the default), 3 means low priority. For example, to set a dictation at high priority the caller will touch *41. By default all dictations are set at medium priority.

  • PRESS  ‘9’

TO COMPLETE THE CALL

  • PRESS “5” or “8”

TO CREATE NEW FILE

  • PRIMARY TOLL FREE NUMBER

1-866-377-0840

  • SECONDARY TOLL FREE NUMBER

1-877-800-8810

  • ACESS CODE

12345

 

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